big77 Privacy Policy

This page describes what we collect when you use big77 and how we keep that data protected. Our privacy practices centre on transparency — we collect only the information necessary to verify your account, process your payments, and deliver our service. We do not sell or share your personal data with marketers or unrelated third parties.

When you register with big77, we collect your email address, phone number, legal name, and identity-document details (KYC verification). We also log your account activity — deposits, withdrawals, game sessions, and betting records — to maintain accurate transaction history and prevent fraud. This data remains encrypted and is accessible only to authorised big77 staff and, where legally required, to financial regulators.

Our servers may be located outside your jurisdiction. We comply with data protection standards applicable to our operations and ensure your data is handled with the same security practices regardless of server location. If you have questions about how big77 manages your information, contact our support team.

What Data We Collect on big77

We collect two categories of information: what you provide directly, and what we derive from your account activity. When you create a big77 account, you supply your email, phone number, legal name, date of birth, and ID number (from your KTP, passport, or driving licence). We verify this data against government records and our fraud database. We do not share these documents with anyone except law enforcement if required by legal process.

Once your account is active, we log every transaction: every deposit amount and method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank VA), every withdrawal request and payout address, every game session (slots, live tables, sportsbook), and every balance change. We also record your IP address, device type (Android or iOS), and browser information. This activity log protects both you and big77 by creating a complete audit trail.

How We Use Your Data

We use your personal information to verify your identity, comply with anti-money-laundering regulations, process your payments, and investigate suspected fraud. We do not use your data for marketing unless you explicitly opt in. We do not sell your email to third-party advertisers or data brokers.

Your transaction history remains in our system for record-keeping and dispute resolution. If you believe a withdrawal was delayed incorrectly or a game result was wrong, we use your activity log to investigate. This history is yours to review anytime through your big77 account dashboard.

Third-Party Processors and Data Sharing

We work with payment processors to handle mobile banking, local payment, online payment, and e-wallet transactions. These partners receive only the information needed to complete your deposit or withdrawal — your account identifier, transaction amount, and destination. We have signed data-processing agreements with all payment partners to ensure they maintain confidentiality.

Our servers are hosted by a third-party infrastructure provider. This provider has access to our data systems but is contractually bound not to use your information for any purpose other than hosting our platform. Your identity documents are encrypted at rest, so even our hosting provider cannot read them without the encryption key.

We may be compelled by law to disclose your information to government agencies, law enforcement, or financial regulators. For example, during investigations related to money laundering, fraud, or violations of local gambling law, we comply with lawful requests. We do not voluntarily disclose account data to authorities, and we log all legal requests so you can ask for details if needed.

Cookies and Tracking

We use cookies to keep you logged into your big77 account and to remember your preferences (language, display settings). These cookies are not used to track your behaviour across the internet — they apply only to big77.vip. Your browser settings allow you to disable cookies, but doing so may prevent you from accessing your account or playing games.

We also use analytics tools to understand how players navigate our app and website. These tools collect anonymous data — page views, session duration, device type — but do not identify you personally. We use this information to improve our user experience and identify technical issues.

Your Rights and Data Access

You can request a copy of all personal data we hold about you. Log into your big77 account and use the "Download my data" option, or contact our support team. We provide your information in a standard format within 14 business days.

You can correct inaccurate information — if your name or phone number changed, update it in account settings. You can also request that we delete your account and associated data. If you close your account, we retain transaction records for seven years to comply with financial regulations, but we stop using your information for any other purpose.

We respect data-access requests from residents of Jakarta, Surabaya, Bandung, Medan, Semanim, and all other regions. If local law grants you specific data rights, we honour those rights equally. Contact us if you believe we have violated your privacy or handled your data incorrectly.

Updates and Contact Information

Our privacy practices comply with applicable regulations in the jurisdictions we serve. We do not operate in regions where our practices would violate local law. If you access big77 from a jurisdiction where our service is prohibited, we recommend verifying legal access before registering.

For privacy questions or data-access requests, contact our support team through your big77 account or via email. We respond to all privacy inquiries within 14 business days. If you have a concern that we have not resolved, you may escalate the issue to our data protection officer.

We remain committed to protecting your information and maintaining the trust you place in big77. Our transparent data practices reflect our belief that you deserve to know exactly how your information is used and stored.